Policies

This website belongs to Natalia Walker, trading as Inner Creative, ABN: 24 490 663 724.

Please note that by using or accessing the Inner Creative website you are indicating your agreement to the policies set out below. If you do not agree to these terms, please do not continue to access this website or purchase the goods and services I provide.

This website complies with Australian Consumer Law.

Order queries, returns and exchanges

My customers are important to me. I want you to be completely satisfied! If there are any issues or questions with your order, please contact me immediately. I will endeavour to work with you as best I can to find a solution.

Each printed item is packed securely, so it should reach you in great condition. In the event that you receive your order and it has been damaged in transit then please do not hesitate to email me to arrange a replacement.

For pdf and electronic files: After you complete your purchase, you will receive an email with a download link to the PDF. You do not need to download the file immediately after purchase. You are able to make more than one download attempt within a specified amount of time before the link expires. The link download page will notify you of the number of attempts and time remaining. Please email me if you experience any issues.

I do not offer a refund if you change your mind, so please consider carefully before purchasing.

Any duties or customs fees charged for international orders are the responsibility of the buyer.

Privacy

I am committed to ensuring your privacy.

Your name, email address, address (where applicable) and payment details (where applicable) are collected when you make a purchase. Your contact information and address will only be used to communicate with you about your order, ship your order, deliver my services, and fulfil any legal obligations.

When you provide your personal information to complete a transaction, place an order, arrange for delivery/pick up, or return a purchase, it is implied that you consent to this information being collected and used for these specific reasons only.

If I ask for your name and email address for another reason, like marketing or mailing list sign up, you will be asked directly for your expressed consent, and provided with an opportunity to say no (and unsubscribe at any time). You can also email me at natalia(AT)innercreative(DOT)com(DOT)au or click on the unsubscribe link at the bottom of my mailing list emails to unsubscribe.

When you make a purchase or sign up for the mailing list, your information is shared with my trusted third-party service providers, such as my Aweber mailing list manager and payment processor, so I can deliver the requested offering. Your information is never shared with third parties, unless they play a direct role in the delivery of my products and services, in which case information is shared on a strictly need to know basis.

This shop uses PayPal through the e-Junkie platform. Your payment information is kept secure through PayPal. I do not receive your credit card information nor bank details.

When making comments on the Inner Creative blog, submitting questions, queries or comments via the contact form, or emailing an Inner Creative representative (e.g. msyelf), you share your name, email address and website url (where applicable). This allows me to review and respond to your correspondence.

When you visit the Inner Creative website, I collect non-personally identifying data traffic information, such as entry links and bounce rates. This allows me to make improvements to my website by understanding visitor interest and behaviour.

Copyright

I own the copyright in all artwork, materials and content on this website as the author and artist. All rights are reserved. The right to reproduce artwork does not transfer with the sale of the artwork. Reproduction, copying, or redistribution of any materials or design elements on this web site is strictly prohibited without my express written permission. Please email me regarding any requests for permission.

Disclaimer

I want to deliver good quality training and content to unlock your creativity and help you undertake goal-setting and planning. The information and tools that I provide in my products, services and website content are based on my own learning, experience, and tools that I have created for my own personal use. Any numbers or results on my website are illustrative only and should not be considered exact, actual or a promise of your future earnings or achievements. I am not offering legal, medical, tax, financial or any other professional advice. I cannot guarantee your results, income or outcomes if you use my products, services, ideas, strategies and tips. Nor may you get the same results as other people I have worked with. It depends on you, your decisions, your actions, and your own level of personal accountability and follow through. Check up on and test out my ideas and information for yourself and find out what works for you.

Disclosure

On the Inner Creative website, you may find links to other websites, books, products and services that I am sharing because I believe they will be of use and of interest. I do not receive any fee for promoting the product or for the link itself.

If you click a link to another website, please consult their privacy policy to ensure you feel secure at that site. I am not responsible for any challenges that arise out of a connection with the linked site. By clicking that link, you recognise that you are leaving Inner Creative and release me and/or Inner Creative from any claims arising out of or related to the other website.

Policy Changes

I reserve the right to modify these policies at any time, so please review them frequently. Changes and clarifications will take effect immediately upon their posting on the website.

Contact

Please contact me using the details below If you would like to:

  • access, correct, amend or delete any personal information held about you in relation to your dealings with this website or my business,
  • register a complaint, or
  • seek further information.

Email: info(AT)innercreative(DOT)com(DOT)au

or by mail at:
Inner Creative
PO Box 7087
Glen Iris
Victoria 3146

 Want to check out more information about shipping? Or head back to the Shop?