Policies

Order queries, returns and exchanges

My customers are important to me. I want you to be completely satisfied! If there are any issues or questions with your order, please contact me immediately. I will endeavour to work with you as best I can to find a solution.

Each item is packed securely, so it should reach you in great condition. In the event that you receive your order and it has been damaged in transit then please do not hesitate to email me to arrange a replacement.

Any duties or customs fees charged for international orders are the responsibility of the buyer.

Privacy

I am committed to ensuring your privacy.

Inner Creative will only use your contact information and address to communicate with you about your order, ship your order, and fulfil any legal obligations.

When you provide your personal information to complete a transaction, place an order, arrange for delivery/pick up, or return a purchase, it is implied that you consent to Inner Creative collecting it and using it for that specific reason only.

If Inner Creative asks for your personal information for a secondary reason, like marketing, you will be asked directly for your expressed consent, and provided with an opportunity to say no (and unsubscribe at any time).

This shop uses PayPal through the e-Junkie platform. Your payment information is kept secure through PayPal. Inner Creative does not receive your credit card information nor bank details.

Copyright

All artwork is copyrighted by the artist and the right to reproduce artwork does not transfer with the sale of the artwork. Artist retains all rights.

Policy Changes

Inner Creative reserves the right to modify these policies at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

Contact

If you would like to: access, correct, amend or delete any personal information Inner Creative has about you, register a complaint, or seek further information,
contact:

Email: info(AT)innercreative(DOT)com(DOT)au

or by mail at:
Inner Creative
PO Box 7087
Glen Iris
Victoria 3146

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